Sandra Cotterell
Crossing Rocks,Abaco
Summary
Detail-oriented individual with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures.
Overview
15
15
years of professional experience
Work History
Owner/Operator
PNS Grocery
03.2020 - Current
- Managed daily operations and coordinated staff activities to enhance efficiency.
- Analyzed sales data to identify trends, optimize inventory management and predict future demands.
- Developed and implemented strategies to improve customer satisfaction and retention, fostering loyalty.
- Collaborated with suppliers to negotiate favorable terms and pricing, boosting profitability.
- Trained and mentored new employees to ensure adherence to company policies and team performance.
Operator/manager
PNS Grocery
04.2011 - 05.2020
- Managed daily operations within retail environment, ensuring exceptional customer service and satisfaction.
- Analyzed sales data to optimize inventory management and improve product placement.
- Collaborated with team members to implement promotional strategies, driving sales growth.
- Maintained accurate financial records and processed transactions efficiently.
- Developed strong relationships with customers, enhancing loyalty and repeat business.
Education
Bachelor of Arts - Technical Management
DeVry University
Chicago12-2025
Associates - Business Administration
Cyber Tech Career College
Nassau08.2023
Skills
- Quality assurance
- Data-driven decision making
- Analytical evaluation
- Conflict resolution
- Financial statement analysis
- Effective communication
- Data visualization
- Project management
Sales negotiation
Mechanical recoveries
Business planning
Hiring
Documentation and reporting
Payroll processing
Timeline
Owner/Operator
PNS Grocery
03.2020 - Current
Operator/manager
PNS Grocery
04.2011 - 05.2020
Bachelor of Arts - Technical Management
DeVry University
Associates - Business Administration
Cyber Tech Career College