SARA PEZZOTTI
Iseo
Summary
Hardworking and friendly girl with great experience in tourism and hospitality. Predisposition to interpersonal relationships and communication with clients and colleagues. Good use of computer and office package. Willingness to work in a team.
Overview
10
10
years of professional experience
Work History
Seasonal waitress
ANTICO CAFFE' CENTRALE
06.2013 - 09.2014
- Table service and ordering - preparing breakfasts and appetizers and stock arrangement
Restaurant Server
AL PORTO
09.2014 - 12.2015
- Greeted new customers, discussed specials, and took orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sportswear saleswoman
MALLOY, BOXEUR DES RUES
12.2015 - 04.2016
- Reception and customer service
- Warehouse management
- Window dressing and merchandise arrangement within the store
- Fiscal opening and closing of the cash register and handling payments.
Seasonal Front Office
SASSABANEK
05.2015 - 09.2017
- Greeted italian and foreign guests at front desk and engaged in pleasant conversations while managing entrance process.
- Memberships to sports club and various activities within the park
- Cash responsibilities with related fiscal closing
Receptionist and back office
CDS HOLDING SPA
10.2017 - 12.2022
- Support to the sales network - Organization and booking of company trips
- Control and management of staff expense reports - Management of the company car fleet, company vehicles (forklifts/cranes) and Hilti tools (purchase, maintenance, repair, contract control) - Data and document recording in the management system (customer master data, DDTs and invoices) - Secretarial duties (purchasing stationery, sorting mail and documents, paying fines and bills, switchboard management, filling out forms and documents ) - Control and management of Pec (certified emailbox)
- Management software used: Team System - STR vision
Back Office Officer
ME.S.ECO. SRL
01.2023 - 10.2023
- Creating Offers for customers
- Managing Orders
- Email and Phone handling
- Organized office operations, leading daily activities and controlling correspondence.
- Ordered office supplies and maintained supplier contacts in database.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Secondary school diploma - Tourism And Economy
IPS FALCONE
Palazzolo Sull'Oglio (BS)06.2014
Skills
- Guest Relations Management
- Team work
- Organization
- Communication
- Multitask
- Adaptability
- Problem solving
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Spanish
Elementary (A2)
Date of birth
14 March 1994
Driving License
Italian license - B
Timeline
Back Office Officer
ME.S.ECO. SRL
01.2023 - 10.2023
Receptionist and back office
CDS HOLDING SPA
10.2017 - 12.2022
Sportswear saleswoman
MALLOY, BOXEUR DES RUES
12.2015 - 04.2016
Seasonal Front Office
SASSABANEK
05.2015 - 09.2017
Restaurant Server
AL PORTO
09.2014 - 12.2015
Seasonal waitress
ANTICO CAFFE' CENTRALE
06.2013 - 09.2014
Secondary school diploma - Tourism And Economy
IPS FALCONE
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