Sasha Demeritte
New Plymouth, Green Turtle Cay
Summary
Proven to enhance customer satisfaction through my experience in giving exceptional service while working in the hospitality industry. I excel in fast-paced environments, showcasing strong verbal communication, work ethic and bookkeeping skills. I aim to maintain high standards, while demonstrating a positive attitude and a commitment to continual improvement.
Although I haven't hd any hands on experience in the clerical field as yet the opportunity to work t this organization will give me a chance to showcase the skills and qualifications I acquired while in my desired field of study. I am a dynamic individual with a talent for navigating challenges. I possess strong problem-solving skills and take a proactive approach to new tasks. I am able to adapt, express creativity, and have results-oriented mindset. I am committed to making meaningful contributions to this organization and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Cook's Assistant
Bluff House Beach Resort & Marina
11.2022 - Current
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Room Attendant
Leeward Yacht Club
02.2017 - 08.2019
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Checked appliances in guest rooms to determine good working order.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Cook's Assistant
Green Turtle Club & Marina
09.2004 - 08.2007
- Stocked and rotated food items according to expiration dates.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Followed food safety practices and sanitation guidelines.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Education
Associate of Science - Office Administration
Bahamas Technical & Vocational Institute
Grand Bahama01-2025
Career Diploma - Personal Computer Specialist
Penn Foster Career School
Scranton, PA04-2007
High School Diploma -
Forest Heights Academy
Marsh Harbour, Bahamas06-1998
Skills
- Telephone etiquette
- Customer satisfaction
- File organization skills
- Verbal communication
- Organizing and categorizing
- Customer service
- Positive attitude
- Data entry
- Excel spreadsheets
- Documentation and reporting
- Bookkeeping
Timeline
Cook's Assistant
Bluff House Beach Resort & Marina
11.2022 - Current
Room Attendant
Leeward Yacht Club
02.2017 - 08.2019
Cook's Assistant
Green Turtle Club & Marina
09.2004 - 08.2007
Associate of Science - Office Administration
Bahamas Technical & Vocational Institute
Career Diploma - Personal Computer Specialist
Penn Foster Career School
High School Diploma -
Forest Heights Academy
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