Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Shameka Young

Nassau,NP

Summary

I’m currently enrolled in college , I'm on a academic break until the end of April, I am eager to secure employment. Despite resuming classes, I will maintain a commitment to my work responsibilities. I'm interested in applying excellent communication and interpersonal skills into a receptionist role . I demonstrate a high level of expertise research, technical and problem-solving skills. As an experienced leader with a passion for guiding and mentoring others. I'm also a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I’ve developed strong communication, organizational and motivational skills that have helped me to achieve outstanding results. Whether it’s increasing productivity, improving customer satisfaction, or developing new product and services. I have skills and experience needed to help my team achieve outstanding results. Through my years of experience in leadership roles, I’ve developed a keen understanding of what it takes to motivate and inspire others, and I’m committed to using these skills to help my team achieve their full potential.

Overview

7
7
years of professional experience

Work History

Restaurant Hostess

Twin Brothers
Nassau, BAH
08.2023 - 10.2023
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Directed patrons to lounges and waiting areas.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated daily log book with information about visitors entering the premises.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Scheduled and confirmed appointments and meetings for management team.

Ice Cream Server

O & V Tasty Treats
Nassau, NP
06.2019 - 07.2023
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs
  • Restocked ice cream disposable supplies, glass serving dishes and utensils
  • Cleaned counters, tables and fountain equipment, following quality check point
  • Completed end-of-day duties by balancing payments and receipts in cash register
  • Informed customers about current ice cream flavors, ingredients and nutritional information
  • Memorized menu items, identifying allergens to streamline service to customers.

Sales Associate

Island Vibes Swim Wear
Nassau, NP
02.2017 - 07.2018
  • Helped customers find specific products, answered questions and offered product advice
  • Completed daily recovery task to keep areas clean and neat for maximum productivity
  • Assisted teammate with sales-processing task to meet daily sales goals.

Education

High School Diploma -

C.c Sweeting Senior
College Avenue
06-2023

Skills

  • Customer Interaction
  • Scheduling
  • Staff Scheduling
  • Order Accuracy
  • Verbal And Written Communication
  • Customer Service

Accomplishments

  • Honor Roll

Affiliations

Currently in a scheduled academic break, I am preparing to commence my summer courses on April 15, which will contribute to achieving my Associate of Science degree. Upon the start of these courses, I will be able to provide a definitive schedule outlining my class days.

Languages

English
First Language

References

References available upon request.

Timeline

Restaurant Hostess

Twin Brothers
08.2023 - 10.2023

Ice Cream Server

O & V Tasty Treats
06.2019 - 07.2023

Sales Associate

Island Vibes Swim Wear
02.2017 - 07.2018

High School Diploma -

C.c Sweeting Senior
Shameka Young