Shanelle Rolle
Exuma, Bahamas
Summary
Reliable employee seeking employment. Offering excellent communication and good judgement.
Overview
5
5
years of professional experience
Work History
Bartender
Brent Strachan Jr
Moss Town, Exuma
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Troy Brown
Nassau, Bahamas
03.2023 - 09.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Tomesina Ferguson
Farmers Hill, Exuma
04.2022 - 03.2023
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Kista Burrows
Georgetown, Exuma
05.2021 - 04.2022
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Customer Service Representative
Idena Rolle
Georgetown, Exuma
07.2019 - 09.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
Education
L.N.Coakley High School
07.2019
Skills
- Ability to multitask
- Customer Service
- Good Time Management
- Fast Learner
- Highly reliable
- Ability to work as a team
References
Natasha Clarke from L.N.Coakley High School
Contact - 3450508
Idena Rolle from BAF Financial Services
Contact - 3363035
Kista Burrows from Yellow Tails Sporting Lounge
Contact - 5543557/4641337
Tomiesha Ferguson
Contact - 5244005
Timeline
Bartender
Brent Strachan Jr
09.2023 - Current
Bartender
Troy Brown
03.2023 - 09.2023
Bartender
Tomesina Ferguson
04.2022 - 03.2023
Bartender
Kista Burrows
05.2021 - 04.2022
Customer Service Representative
Idena Rolle
07.2019 - 09.2019
L.N.Coakley High School