SHANIA KEMP
Marsh Harbour
Summary
Friendly Cashier with experience working with people of diverse backgrounds. Fast learner, strong communication, conflict resolution and cash handling. Utilizes proven conflict by using de-escalation techniques to keep customers happy. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Lynn Nicholson
Marsh Harbour Abaco
08.2024 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Recorded accurate and efficient records in customer database.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Cashier
Bay Street Cafe
Marsh Harbour, Abaco
11.2022 - 04.2023
- Maintained current knowledge of store promotions and highlighted sales to customers
- Welcomed customers and helped determine their needs
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
Education
High School Diploma -
Patrick J Bethel High School
Murphy Town, Abaco06.2024
Skills
- STRONG WORK ETHIC
- CUSTOMER ASSISTANCE
- PROACTIVE
- ALWAYS ON TIME
- MULTI-TALENTED
- CASH HANDLING
Certification
- Bjcs Certifications
- Honor roll Certification in Primary School
Accomplishments
- Achieve all of my Community services by completing all of my hours with accuracy and efficiency.
Timeline
Sales Representative
Lynn Nicholson
08.2024 - Current
Cashier
Bay Street Cafe
11.2022 - 04.2023
High School Diploma -
Patrick J Bethel High School