Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ShanikaLynn Camelus

Nassau

Summary

I am very Customer-oriented team member with strong background in customer relations and administrative support. I have a passion for providing excellent customer service and facilitating guest satisfaction. i pride myself in being Hardworking and flexible individual.

Overview

10
10
years of professional experience

Work History

Timeshare Sales Representative

Westgate Resorts
02.2021 - 03.2023

Rent, buy, or sell property for clients. Perform duties, such as study property listings, engaging with prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Closings and conduct property tours.

  • Built professional sales presentations to promote services to groups of potential customers.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Demonstrated products and specific features at customer locations and special events.
  • Attended trade shows and networking events to generate new leads and increase brand visibility within the timeshare community.

Waitress

Four Seasons Hotels And Resorts
10.2018 - 10.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Answered product questions using knowledge of sales and store promotions.
  • Great Customer service

Hostess

Friendlys Ice Cream
02.2015 - 06.2017
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Reported problematic guests to management to foster safe and pleasant environment.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Hostess

Ghirardelli Walt Disney
03.2013 - 11.2015
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.


Education

High School Diploma - Marketing

SILVERHILL PREP
Sacramento CA
05.2009

Skills

  • Sales and marketing
  • Skilled multi-tasker
  • Team player
  • Microsoft Office
  • Knowledge of leasing and market conditions
  • Lead Generation
  • Results-oriented
  • Relationship building
  • Detail-oriented
  • Excellent communication skills
  • Energetic
  • Resolution-oriented
  • Social media savvy
  • Guest Relations
  • Problem-solving aptitude

Languages

English 

Timeline

Timeshare Sales Representative

Westgate Resorts
02.2021 - 03.2023

Waitress

Four Seasons Hotels And Resorts
10.2018 - 10.2019

Hostess

Friendlys Ice Cream
02.2015 - 06.2017

Hostess

Ghirardelli Walt Disney
03.2013 - 11.2015

High School Diploma - Marketing

SILVERHILL PREP
ShanikaLynn Camelus