Shannon Cunningham
Nassau,NP
Summary
Highly organized and detailed oriented professional with 5 years experience in the housekeeping industry. Seeking a housekeeping attendant position to utilize my skills in cleaning, maintaining guest rooms, and providing exceptional customer service. Committed to adhering to high standards of cleanliness and sanitation to ensures guest satisfaction and comfort.
Overview
23
23
years of professional experience
Work History
Room Attendant
Bahamar Hotel Resort
Nassau , Bahamas
01.2023 - 01.2024
- Ensured that all appliances were in proper working order by testing them regularly.
- Adhered strictly to health regulations regarding sanitation practices in accordance with OSHA guidelines.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
- Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Delivered extra linens, paper products and toiletries to guests.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Replenished each guest room with water glasses, toiletries and paper products.
Stewarding Department Dishwasher
Bahamar Hotel Resort
07.2022 - 01.2023
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Replenished soap dispensers with detergent when necessary.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stewarding Department Dishwasher
Warwick Hotel Resort
Nassau , Bahamas
12.2016 - 01.2018
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Replenished soap dispensers with detergent when necessary.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
Stewarding Department Dishwasher
Sandals Royal Bahamian Resort
Nassau , Bahamas
12.2013 - 01.2016
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Managed dish area organization and cleanliness.
Kitchen Aide
Red Rooster Takeaway
01.2010 - 01.2011
- Assisted in ensuring the food preparation areas are clean and hygienic.
- Assist in washing utensils and dishes and making sure they are stored appropriately.
- Assist in sorting, storing and distributing ingredients.
- Assist in washing, peeling, chopping, cutting and cooking ingredients.
- Ensure proper disposal of trash and garbage.
Housekeeper
Curry’s Motel
Nassau , Bahamas
05.2001 - 01.2008
- Assisted in cleaning guestrooms mid-stay and after Departure.
- Assisted in making beds with clean linens.
- Replacing dirty linens and towels.
- Restocking guestroom amenities like toiletries, drinking glasses, and notepads.
- Removing garbage, recycling and room service trays.
- Picking up and returning valet laundry items.
Education
High School Diploma -
C.I Gibson Secondary School
Marathon Road 06-2001
High School Diploma -
L.W.Young Junior School
Bernard Road06-1997
Leaving certificate -
Uriah McPhee Primary School
Kemp Road 06-1995
Skills
- Leadership
- Team player
- Problem solving
- Adaptability
- Flexibility
- Collaboration
- Strong ethical skills
- Time Management
- Goal Oriented
- Detail Oriented
- Focus Amidst pressure
Additional Information
Additional information upon request.
References
- Ms. Arnette Carey, Stewarding Department Manager, Warwick Hotel Resort, (242)805-8079
- Christle Bain, (242)357-7759
- Leroy Major, Pastor, Pilgrim Baptist Church, (242)341-6051
- Jerome Adderley, Stewarding Department Manager, Sandals Royal Bahamian Resort, (242)809-5934
Certificates And Awards
- Circle Of Joy Awards
- Heart Of The House Nominee
- Heart Of The House Winner
- All Around Team Player Award
Timeline
Room Attendant
Bahamar Hotel Resort
01.2023 - 01.2024
Stewarding Department Dishwasher
Bahamar Hotel Resort
07.2022 - 01.2023
Stewarding Department Dishwasher
Warwick Hotel Resort
12.2016 - 01.2018
Stewarding Department Dishwasher
Sandals Royal Bahamian Resort
12.2013 - 01.2016
Kitchen Aide
Red Rooster Takeaway
01.2010 - 01.2011
Housekeeper
Curry’s Motel
05.2001 - 01.2008
High School Diploma -
C.I Gibson Secondary School
High School Diploma -
L.W.Young Junior School
Leaving certificate -
Uriah McPhee Primary School