SHANNON ROLLE
Nassau,New Providence
Summary
Dedicated well rounded with the willingness to learn and adapt fast focused on elevating guest satisfaction through meticulous cleaning and proactive communication. Demonstrated ability to adhere to health and safety standards while ensuring smooth operations in hospitality environments. Proven track record of reliability and efficient teamwork in achieving cleanliness and service excellence.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Shelf Stockman
Super Value
nassau, Bahamas
- Organized restocking areas to ensure clear aisles and maintain safety standards.
- Unloaded delivery trailers and labeled items for efficient storage in the warehouse.
- Priced every item correctly to be displayed for the customers.
- Guided customers to locate specific items, enhancing their shopping experience.
- Responded to customer inquiries with detailed product information, improving customer satisfaction.
Guest Service Attendant
colony club
nassau, Bahamas
- Welcomed guests and provided exceptional service throughout their visit.
- Delivered prompt, friendly customer service to guests, effectively addressing inquiries and resolving issues.
- Managed guest inquiries and resolved issues promptly and professionally.
- Monitored guest feedback and shared insights with team to enhance service quality.
- Maintained knowledge of amenities and services offered at the resort for guest assistance.
- Assisted management in implementing operational improvements that elevated guest experiences.
- Assisted with luggage handling for arriving and departing guests.
- Coordinated with housekeeping staff to ensure rooms were ready on time for check-in.
Technician Helper
Roles Safetech Security
Bahamas
12.2023 - 06.2024
- Diagnosed malfunctioning equipment to restore functionality and minimize downtime.
- Evaluated performance of components and systems to identify concerns and ensure reliability.
- Executed service calls on schedule to maintain customer satisfaction and operational efficiency.
- Addressed routine equipment maintenance according to the established schedule.
- Maintained organized workspace to facilitate efficient service.
Education
High School Diploma - undefined
Anatol Rodgers High
BahamasSkills
- Tool handling
- Safety equipment usage
- Technical support
- Quality assurance
- Time management
- Workload organization
- Adaptability
- Problem solving
- Customer assistance
- Team collaboration
- Attention to detail
Certification
- Housekeeping / Cleaning Training
- Health & Safety Certificate
- BJC's & BGCSE
References
Available upon request
AVAILABILITY
Available for full-time for any shift given
Timeline
Technician Helper
Roles Safetech Security
12.2023 - 06.2024
High School Diploma - undefined
Anatol Rodgers High
Guest Service Attendant
colony club
Shelf Stockman
Super Value