Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shantell Sweeting

Nassau

Summary

Accomplished professional with a strong work ethic and integrity, previously at Everybody Wins. Expert in customer service and cash handling, ensuring accurate transactions and fostering repeat business. Streamlined processes and enhanced user experience, contributing to operational efficiency. Proven reliability and punctuality, with excellent communication skills and a commitment to professionalism.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Everybody Wins
01.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Registry Clerk

National Job Creation Programs
07.2016 - 02.2023
  • Managed sensitive documents securely, ensuring proper storage and disposal procedures were followed.
  • Ensured compliance with legal requirements, adhering to strict confidentiality and privacy policies.
  • Collaborated with team members to achieve shared goals and optimize overall performance.
  • Streamlined the registration process for smoother operations and enhanced user experience.
  • Optimized document retrieval processes by establishing an effective cataloguing system that allowed for quick access when required.
  • Participated in cross-functional projects aimed at improving overall operational efficiency within the organization.
  • Processed applications efficiently, resulting in increased satisfaction among clients seeking registrations or updates to existing records.

Education

Business Administration

National Training Agency
Nassau, Bahamas

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Payment processing
  • POS system operations
  • Drawer balancing

Certification

Computer Consulting Centre - Microsoft Word/Excel Certification.

Timeline

Cashier

Everybody Wins
01.2023 - 03.2024

Registry Clerk

National Job Creation Programs
07.2016 - 02.2023

Business Administration

National Training Agency

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Shantell Sweeting