Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Shanties Anderson

Nassau

Summary

My goal is to secure a permanent position within a professional and progressive organization with a diverse experience and opportunities for professional growth.

Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Currently enrolled in college prep courses beginning September to further academic and professional growth.

Overview

8
8
years of professional experience

Work History

Room Attendant

Sandy-port Beach Resort
03.2017 - 01.2018
  • Responsible for the cleanliness and maintenance of assigned work area
  • Attends to guest calls, guest requests /guest complaints
  • Dust, polish and realign all furniture
  • Replenish amenities and supplies according to the operational standards
  • Ensure security of guest rooms and privacy of guests

Research Interviewer

Public Domain
03.2018 - Current
  • Conduct telephone and field interviews to survey clients within The Bahamas
  • Read numerous scripts from the screen accurately
  • Collaborate with other researchers in the planning, implementation, and evaluation of surveys
  • Provide all company disclosures with accurate input of collected data into the company’s database
  • Meet daily, weekly, and monthly goals based on job performance
  • Maintain confidentiality of procedures, scripts and respondent information at all times
  • Maintained detailed records of all conducted interviews, ensuring timely and accurate reporting to project leads.

Waitress, Inventory helper, Cashier

O2 hookah lounge Bar & restaurant
04.2021 - 09.2021
  • Waitress
  • Inventory helper
  • Cashier
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Sales Associate, Inventory helper, Server

Parklane Jewelers
11.2021 - 09.2024
  • Sales Associate
  • Inventory helper
  • Server
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Receptionist Administrator

Ministry of Health
11.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Assisted in the planning and execution of company events for improved employee morale and client relations.
  • Managed multi-line phone system, ensuring prompt and courteous service to callers.
  • Streamlined document preparation, enhancing accuracy and professionalism of outgoing communications.

Education

Workplace Computer Literacy -

Department of Information And Communications Technology
03-2025

Mandatory Workforce Preparation Certification - Housekeeping

The National Training Agency
11.2016

National High School Certificate - undefined

Anatol Rodgers High School
06.2015

Primary School Diploma - undefined

Carmichael Primary School
06.2009

Skills

  • Passionate knowledge and care for Customer Service
  • Excellent communication skills both written and oral
  • Strong analytical thinking and problem solving skills
  • Ability to adapt and embrace new environments and people with a jovial attitude
  • Experience working in a team-oriented, collaborative environment
  • Data entry
  • Proficient in Microsoft Office
  • Multitasking and organization
  • Customer service management

References

References Available Upon Request

Hobbies and Interests

Traveling, dancing, socializing, cooking

Timeline

Receptionist Administrator

Ministry of Health
11.2024 - Current

Sales Associate, Inventory helper, Server

Parklane Jewelers
11.2021 - 09.2024

Waitress, Inventory helper, Cashier

O2 hookah lounge Bar & restaurant
04.2021 - 09.2021

Research Interviewer

Public Domain
03.2018 - Current

Room Attendant

Sandy-port Beach Resort
03.2017 - 01.2018

National High School Certificate - undefined

Anatol Rodgers High School

Primary School Diploma - undefined

Carmichael Primary School

Workplace Computer Literacy -

Department of Information And Communications Technology

Mandatory Workforce Preparation Certification - Housekeeping

The National Training Agency

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Shanties Anderson