Sharess Laroda
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disaster Operations Officer
Disaster Risk Management Authority
02.2025 - Current
- Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
- Enhanced productivity through developing and implementing effective standard operating procedures.
- Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Introduced new software tools to streamline workflow processes, increasing departmental efficiency while reducing errors.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Implemented robust monitoring systems to track key risk indicators, enabling proactive response to emerging risks.
- Coordinated cross-functional teams to address identified risks, fostering collaborative problem-solving efforts.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
- Monitored industry, technological and economic developments to stay current on potential risks.
Junior Project Officer
Disaster Risk Management Authority
04.2023 - 02.2025
- Utilized various project management tools to effectively track progress, and communicate with team members.
- Provided detailed project status updates to stakeholders and executive management.
- Maintained accurate documentation of all project-related activities to ensure easy access for future reference or audits.
- Monitored project progress and provided regular updates to stakeholders, ensuring transparency and alignment with expectations.
- Collaborated with cross-functional teams to resolve project issues, mitigate risks and ensure seamless execution of project tasks and deliverables.
- Ensured compliance with industry regulations by staying up-to-date on relevant policies and building codes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Coordinated work efforts across multiple departments fostering a cohesive environment conducive to achieving project success efficiently.
Support Assistant
Disaster Reconstruction Authority
02.2020 - 04.2023
- Managed high call volume, prioritizing cases and providing prompt assistance home owners.
- Adapted quickly to changing priorities while managing daily caseloads efficiently under tight deadlines.
- Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
- Maintained detailed records of home owner interactions, noting any trends or recurring issues for further analysis.
- Served as a liaison between the technical team, Small Home Repair Program (call center) and home owners during complex troubleshooting scenarios, ensuring clear communication throughout the process.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing communications.
- Managed filing system, entered data and completed other clerical tasks.
Owner & Founder
Electric Acid
06.2014 - 09.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Education
Bachelor of Science - Business Management
Penn Foster College
Chandler, Arizona, United States03-2027
High School Diploma -
Long Bay School
Dundas Town, Abaco06-2011
Skills
- Project management
- Business management
- Effective writing
- Relationship building and learning aptitude
- Strategic thinking and planning
- Analytics and problem-solving
- Organizational skills
- Digital marketing
- Data collection and analysis
- Information literacy and AI prompting
- Workplace safety
- Risk management
Certification
- DisasterAWARE PRO Training [Pacific Disaster Center] [June 2023]
- Microsoft Excel Beginners 2019 [Alison] [August 2023]
- Microsoft Excel: Manage and Report with Microsoft Excel (Basic) [Alison] [August 2023]
- Business Communication [University of the Bahamas] [March 2024]
- Basic First Aid, CPR & AED [Bahamas Red Cross] [June 2024]
- Business Writing (Specialized Certification with Honors) [University of Boulder Colorado] [October 2024]
- Fundamentals of Emergency Operations Center Management (F-MACOE) [USAID] [October 2024]
- 2200 Basic Emergency Operations Center Functions [The National Disaster and Emergency Management University] [2024 November]
- E/L/G 2300 Intermediate Emergency Operations Center Functions [The National Disaster and Emergency Management University] [2024 November]
- Google Project Management [Google] [2024 December]
- Google Digital Marketing & E-Commerce [Google] [2024 December]
- Creative Thinking: Techniques and Tools for Success [Imperial College London] [December 2024]
- Disaster, Crisis, and Emergency Preparedness Communication [The State University of New York] [December 2024]
- Disaster Preparedness [University of Pittsburgh] [December 2024]
- Behavioral Finance [Duke University] [December 2024]
- Financial Markets (with Honors) [Yale University] [December 2024]
- Product Development using AutoCAD [Coursera Project Network] [December 2024]
Timeline
Disaster Operations Officer
Disaster Risk Management Authority
02.2025 - Current
Junior Project Officer
Disaster Risk Management Authority
04.2023 - 02.2025
Support Assistant
Disaster Reconstruction Authority
02.2020 - 04.2023
Owner & Founder
Electric Acid
06.2014 - 09.2019
Bachelor of Science - Business Management
Penn Foster College
High School Diploma -
Long Bay School
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