SHARLECE R. NESBITT
Nassau
Summary
Experienced Human Resources Professional with a diverse background in Information Systems (maintenance of HRIS and HRMS systems) and Employee Relations. My experience ranges from both a technical and social point-of-contact to employees, ensuring that data integrity is met by; testing system changes by analyzing data flows, boosting employee morale (planning associate events/team building activities) and providing feedback with ways of improvement. My optimized skills have contributed to increased associate satisfaction while providing guidance to users.
Overview
8
8
years of professional experience
Work History
ENGAGEMENT SPECIALIST / ASSOCIATE ENGAGEMENT EXPERT
CTF BM OPERATIONS LTD
02.2023 - Current
- Create authentic and memorable experiences for our associates
- Celebrate and recognize the wins and accomplishments of our associates
- Work/manage the department's budget and financial data
- Develop, implement, setup, execute and break down all engagement activities to ensure consistent and effective implementation and positive response
- Provide consistent and clear communications to keep associates informed of monthly activities and quarterly events
- Plan and coordinate employee events that encourage team members and boost morale
- Liaise with HOD'S of all departments to promote events and other employee activities
- Evaluate success of events, communications and strategies through tracking and feedback
- Foster team spirit through different tournaments
- Engage effectively with a diverse employee population by planning various events that make them feel valued
- Create and maintain Engagement calendar
HR INFORMATION SYSTEMS SPECIALIST
CTF BM OPERATIONS LTD
02.2022 - 02.2023
- Document processes and create guidelines for users
- Work with vendors to troubleshoot system issues
- Create and conduct manager and associate training
- Recommend and implement process improvements
- Administer HR system security access
- Validate ad maintain HR system data
- Monitor processes
- Assist and facilitate special projects
- Maintain company wide organizational charts
HR INFORMATION SYSTEMS COORDINATOR
CTF BM OPERATIONS LTD
09.2018 - 02.2022
- Support Associates with technical issues
- Work with vendors to investigate and resolve system issues
- Conduct Manager and Associate training
- Maintain company wide organizational charts
- Create HR positions
- Validate and maintain HR system data
- Create new accounts
- Manage internal and external HR accounts
- Maintain system metrics
- Create job aids and recommend process improvements
ICT & CUSTOMER SERVICE REPRESENTATIVE
NATIONAL HEALTH INSURANCE AUTHORITY
01.2017 - 05.2018
- Tested technical solutions, ensuring no errors and unwanted features
- Created status reports
- Assisted NHI beneficiaries with queries
- Created manuals for new users and trainees
- Filed and scanned enrollment forms
- Conduct associate training
- Test System with different queries
Education
Microsoft Suites
Synergy Bahamas - Career Training Certification
Bahamas 2018
C.R. WALKER SR. HIGH SCHOOL
2014
Skills
- Data Analysis
- Creative
- Engaging
- Team Management
- Emotional Intelligence
- Graphic Design
- Event Planning
- Project Management
- Business Management
- Workplace Culture Development
Accomplishments
- Successfully mastered two HRIS/HRMS systems.
- Assisted with the implementation of a new HR systems for payroll, benefits, recruitment, onboarding and careers.
- Worked with both IT and the Learning & Development team in implementing and testing new learning system.
- Successfully created and launched associate user guides.
- Initiated and completed a Cross Training Course with departments to better understand how we can support them.
- Revamped Bahamar’s entire Organizational Charts for over 5,000 associates from President to line staff. Created a system to properly maintain information and automatically adjust changes.
- Resolved product issue through consumer testing.
- Chaired 3 company led committees.
- Collaborated with team of 600 in the development of fostering a better relationship between HR and associates.
- Used Microsoft Excel to track and develop budgetary and employee relations spreadsheets.
- Achieved high survey results by implementing new team engagements.
- Supervised team of 30 staff members.
- Created new quarterly staff events.
- Nominated for employee of the quarter twice.
- Received numerous pride patrols( employee recognition program).
References
- Amanda Musgrove, Director of Human Resources, Resort World Bimini, (242) 525-2505, amandamusgrove@gmail.com
- Moses Pierre-Paul, Asst. Dir. of HR Systems, CTF BM Operations LTD, Baha Mar, (242) 376-7645, mosesp.paul@gmail.com
Timeline
ENGAGEMENT SPECIALIST / ASSOCIATE ENGAGEMENT EXPERT
CTF BM OPERATIONS LTD
02.2023 - Current
HR INFORMATION SYSTEMS SPECIALIST
CTF BM OPERATIONS LTD
02.2022 - 02.2023
HR INFORMATION SYSTEMS COORDINATOR
CTF BM OPERATIONS LTD
09.2018 - 02.2022
ICT & CUSTOMER SERVICE REPRESENTATIVE
NATIONAL HEALTH INSURANCE AUTHORITY
01.2017 - 05.2018
Microsoft Suites
Synergy Bahamas - Career Training Certification
C.R. WALKER SR. HIGH SCHOOL