Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Shavonne Forbes

General Manager
Nassau,New Providence
Shavonne Forbes

Summary

Dynamic leader with extensive experience in hospitality management, notably as General Manager at Katsuya Baha Mar. Excelled in operations management and team building, enhancing customer relations and achieving significant performance improvements. Skilled in strategic planning and vendor relationships, consistently meeting goals with innovative solutions. Proven track record in staff training and development, driving excellence across all service levels. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

26
years of professional experience

Work History

Katsuya Baha Mar

General Manager
06.2022 - Current

Job overview

Create Floor Plan

Create SOP

Payroll

Team Schedules

Infor approvals

Evention approvals

Purchasing through Birchstreet

Local and International Vendor purchases

Uniform design and purchase

Menu Cover design and purchase

Check presenter design and purchase

Bar display design and purchase

Restaurant furniture purchase and Maintenance

Inventory count

Beverage reconciliation

Menu edits through Adobe Acrobat

Reservation platform eg; Sevenrooms, Opentable and RTR

Operational Expense Invoice submittal

Performance reviews and evaluations

Weekly GL audit

Monthly P&L Critique and Presentation

Katsuya Baha Mar

Assistant General Manager
05.2021 - 06.2022

Job overview

Katsuya Baha Mar

Restaurant Manager
12.2019 - 05.2021

Job overview

Cleo Mediterraneo

Restaurant Manager
09.2019 - 12.2019

Job overview

Cleo Mediterraneo

Assistant Manager
09.2018 - 09.2019

Job overview

Time Management approval

Purchase F&B, O.S&E

Menu Building

Quality control

Payroll

Customer relations

Maintenance of Restaurant

Team Building

Scheduling

P&L critique

Cleo Mediterraneo

Food Runner
10.2017 - 09.2018

Job overview

Popeye's Restaurant

Prep Cook
12.2015 - 11.2016

Job overview

Asue Draw

Supervisor
10.2009 - 06.2014

Job overview

Daily Operation

Employee Financials

Cash Payouts

Data Entry

Maintenance Manager

Manage Cashiers and Security

Britannia Drugs

Sales Clerk
01.2006 - 10.2008

Job overview

Senor Frogs

Server
02.2003 - 07.2005

Job overview

Table server

POS entries of Food & Beverage

Multi-tasking

Guest satisfaction

Choreographer for dance routines

Entertainment assistant

Employee Financials

Sheraton Grand Hotel

Housekeeping Room Attendant
08.2001 - 10.2003

Job overview

SUBWAY®Restaurants

Assistant Manager
03.1999 - 08.2001

Job overview

Scheduling

Purchasing

Payroll

Daily Operations

Education

D.W.Davis Secondary
Wilton Street

High School Diploma
06.1999

University Overview

Skills

Leadership and team building

Operations Management

Efficient multi-tasker

Effective leader

Customer Relations

Training and Development

Menu Cover Design

Check Presenter Design

Bar Display Design

Uniform Design

Staff training/development

Inventory Control

Employee Scheduling

Administrative Skills

P&L Management

Labor Cost Controls

Strategic Planning

Vendor relationships

Consistently meet goals

Project Management

Facility Management

Performance Improvements

Performance Evaluations

Purchasing

Recruitment

Quality Management

Vendor Sourcing

Contract Negotiations

Change Implementation

Community Outreach

Software

Microsoft Word

Excel

PowerPoint

Symphony

Oracle

Avero

Adobe Acrobat

Opera

Timeline

General Manager
Katsuya Baha Mar
06.2022 - Current
Assistant General Manager
Katsuya Baha Mar
05.2021 - 06.2022
Restaurant Manager
Katsuya Baha Mar
12.2019 - 05.2021
Restaurant Manager
Cleo Mediterraneo
09.2019 - 12.2019
Assistant Manager
Cleo Mediterraneo
09.2018 - 09.2019
Food Runner
Cleo Mediterraneo
10.2017 - 09.2018
Prep Cook
Popeye's Restaurant
12.2015 - 11.2016
Supervisor
Asue Draw
10.2009 - 06.2014
Sales Clerk
Britannia Drugs
01.2006 - 10.2008
Server
Senor Frogs
02.2003 - 07.2005
Housekeeping Room Attendant
Sheraton Grand Hotel
08.2001 - 10.2003
Assistant Manager
SUBWAY®Restaurants
03.1999 - 08.2001
D.W.Davis Secondary
High School Diploma
Shavonne ForbesGeneral Manager