SHENEKA S. SCOTT
Summary
Dynamic, versatile and resourceful with valuable customer support and problem resolution expertise. Solid reputation for ensuring a heightened level of customer satisfaction. Unique ability to acquire product knowledge. Proactively contribute to the improvement of the working environment. Highly developed organizational skills; accustomed to entertaining high productivity level with heavy workloads.
Overview
17
17
years of professional experience
Work History
Senior Clerk
Bahamas Agricultural & Industrial Corporation
01.2012 - Current
- Perform and prioritize a multitude of complex administrative duties
- Maintain all reporting documentation and logs and, pay attention to detail
- Demonstrate friendly and cooperative attitude and maintain high level of customer care
- Facilitate orders for local farmers
- Spearhead backyard farming initiatives
Legal Secretary/ Office Manager
V. Alfred Gray & Co.
01.2008 - 01.2012
- Produced information by transcribing, formatting, inputting, editing, retrieving, copying and coordinating case preparation
- Conserved attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports and legal documents; drafting letters and documents
- Organized client conferences and attorney meetings
- Maintained office supplies by checking stocks; placing and expediting orders; and evaluating new products
Education
Bachelor of Education Degree - Primary Certification -General
University of The Bahamas
Freeport, Grand Bahama01.2018
Skills
- Product and Service Sales
- Customer Service
- Marketing
- Team Supervision
- Planning
- Time Management
- Issue Resolution
- Cash Draw Procedures
- Microsoft
- Active Team Player
- Dependable and Reliable
- Cheerful and Energetic
- Superior Organization Skills
- Data entry proficiency
- File management
- Administrative support
- Customer satisfaction
- Telephone etiquette
Community Involvement & Leadership
Community Involvement & Leadership
- Active Member, Kiwanis Club of Exuma
- Volunteer, Girl Guides
- Member, Toastmasters International
Additional Information
Additional Skills & Attributes
- Energetic and results-driven team player
- Strong problem-solving and critical-thinking abilities
- Ability to adapt to fast-paced and high-pressure environments
Timeline
Senior Clerk
Bahamas Agricultural & Industrial Corporation
01.2012 - Current
Legal Secretary/ Office Manager
V. Alfred Gray & Co.
01.2008 - 01.2012
Bachelor of Education Degree - Primary Certification -General
University of The Bahamas
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