Sherika J. Pritchard
South Beach
Summary
Employment Opportunity In today's customer service-oriented society, timely, friendly, initiative-taking service to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. I am an Analytical Accounts Payable Clerk with sensible. Detailed executor of comprehensive audits, identifying discrepancies to maximize profits and promote business growth. Attentive supervisor of numerous vendor accounts with specificity and adherence to organizational regulations.
Finance professional with extensive experience in managing accounts payable operations and ensuring accurate financial documentation. Known for strong focus on team collaboration and delivering consistent results in fast-paced environments. Highly skilled in invoice processing, vendor management, and adapting to evolving business needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
Atlantis Paradise Island
01.2019 - 01.2025
- Actively listened to customers, managed concerns quickly and escalated significant issues to supervisor.
- Improved operations through consistent hard work and dedication.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Ensuring the company pays its invoices and bills on time.
- Examined documents for accuracy, legality, and compliance with pertinent regulations.
- Exceeded goals through effective task prioritization and splendid work ethic.
- Managed data entry and processing for employees and Vendors to comply with predetermined company guidelines.
Income Auditor
Atlantis Paradise Island
01.2018 - 01.2012
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Completed physical inventory counts each month.
- Checked prices and calculated totals for accurate invoice processing.
Customer Service Representative
Atlantis Paradise Island
01.2012 - 01.2007
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Communicated with vendors regarding backorder availability, future inventory, and special orders.
- Investigated and resolved accounting, service, and delivery concerns.
Customer Service/Cashier Supervisor
Auto Care Products
01.2006 - 01.1996
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation.
- Managed office supplies, vendors, organization, and upkeep.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided an elevated customer experience to generate a loyal clientele.
- Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma - Mathematics, English, General Science
Government High School
Associates Degree - Some College
Cyber Tech College
Skills
- Accounts payable processing
- Timely issue resolution
- Innovative problem resolution
- Strategic decision making
- Efficient data input
Certification
- Identifying Controlling Aggressive Behavior
- MEGABYTE COMPUTER’S INTRODUCTION TO COMPUTERS
- INTRODUCTION TO Lotus 123/Excel
- INTRODUCTION TO WINDOWS 95
- WINDOWS 10
Timeline
Accounts Payable Clerk
Atlantis Paradise Island
01.2019 - 01.2025
Income Auditor
Atlantis Paradise Island
01.2018 - 01.2012
Customer Service Representative
Atlantis Paradise Island
01.2012 - 01.2007
Customer Service/Cashier Supervisor
Auto Care Products
01.2006 - 01.1996
Associates Degree - Some College
Cyber Tech College
High School Diploma - Mathematics, English, General Science
Government High School
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