Sheyanne Thompson
Nassau,NP
Summary
Multi-talented Billing Coordinator Four years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Billing Coordinator
Oaktree Medical Center
07.2022 - Current
- Auditing and scrubbing claims to ensure accuracy of CPT & ICD-10 codes,
- Verifying and approving benefits
- Submitting claims to insurance companies
- Answering patient questions and resolving complaints
- Following up on outstanding account receivables
- Posting payments to patient accounts
- Building relationships with insurance company representatives
- Denial management and other related duties.
Billing Assistant
Oaktree Medical Center
05.2020 - 07.2023
- Maintain a high level of customer service, ethics & professionalism.
- Ensure claims information is accurate in billing software.
- Deliver timely and accurate charge submissions.
- Review patient records, identify medical codes and create invoices for
billing purposes. - Enhanced office productivity by handling high volume of callers per day.
- Coordinated patient scheduling, check-in, check-out and payments for
billing. - Train ongoing staff.
Education
Bachelor Of Social Work -
University of the Bahamas
05.2020
High School Diploma -
Saint Augustine's College
05.2014
Skills
- Communication skills
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
- Proficiency With Billing Software
- Claims Processing
- Accounts Receivable Expertise
- Coding Proficiency
Certification
- Certified Professional Coder (CPC) (2022)
- Certified Professional Biller (CPB) (2023)
- Revenue Cycle Manager (RCM) (2023)
Awards
- National Society of Leadership & Success Community Service Volunteer of the Year
- The Bahamas National Youth Awards – Nominee for The 2018 Youth Leadership Award
References
Available upon request.
Timeline
Billing Coordinator
Oaktree Medical Center
07.2022 - Current
Billing Assistant
Oaktree Medical Center
05.2020 - 07.2023
Bachelor Of Social Work -
University of the Bahamas
High School Diploma -
Saint Augustine's College
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