Stephanie N. Rose
Nassau,Bahamas
Summary
To obtain a position that would allow me to utilize well developed communication and interpersonal skills to showcase my passion for customer service.
I am a customer service professional who has been in the industry for over 20 +years and have worked in various positions including management but I have a passion for guest interaction and service. I am a hardworking, honest, dependable and conscientious team player with the ability to deal with persons on all levels and work in high pressure situations and I feel that these are qualities that would fit in harmoniously with your organization.
Resourceful Bartender known for high productivity and efficient task completion. Skilled in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
23
23
years of professional experience
Work History
Bartender / Cabana Server
SLS/ Bahamar
01.2018 - 01.2025
Lead Hostess/ Server
Warwick Hotel
01.2017 - 01.2018
- Floor Logistics
- Restaurant Operations
- Shift Reconciliation
Assistant Restaurant Manager
Atlantis
01.2016 - 01.2017
- Outlet Maintenance
- Employee Scheduling and Time Management
- Employee Reward and Recognition
- Employee One on Ones and Appraisals
- Inventory Control ie: Ordering and Maintaining Par Levels
- End of Shift Reconciliation
- Event Planning
- Guest Satisfaction ie: Complaints
Club House Manager, Administrator, Resident Mixologist and Beverage Manager
Palm Cay Beach Club
01.2014 - 01.2016
- Increased beverage sales by 21% by creating new drinks and upselling techniques.
- Increased food sales by streamlining menu and introducing upselling skills.
- Increased customer traffic by implementing amenities
- Manage different areas of operation such as Customer and Vendor Relations and Inventory Control
- Project Expenses and Budget for Food and Beverage
- Responsible for Purchasing of Food and Beverage
- Monitored Bar and Kitchen to maintain standards of Portion, Preparation and Presentation
- Ensured that all company cash procedures were followed properly
- Maintained Accounting regarding payroll and sales summaries
- Event Planning
Head Bartender / Server
Bill Fish Grill
01.2014 - 01.2015
Head Bartender / Server
Ichiban Sushi
01.2007 - 01.2014
Bartender/ Server
The Corner Hotel
01.2002 - 01.2010
Education
Executive Assistant Skills -
Alison Online
Effective Management - Labor Relations, Ethics and Conflict of Interest
Atlantis University
Certificate -
National Parenting Program
Sales Marketing and Royal Treatment Certificate Program -
Ministry Of Tourism
Computer Literacy -
The Learning Consultants
Paralegal Studies -
Stratford Career Institute
Diploma -
C.H. Reeves Secondary
Skills
- TIPS on premise Certified Bartender
- Microsoft Word
- Outlook
- Excel
- PeopleSoft
- Unifocus Time Management
- Adult CPR
- Mixology techniques
- Beverage menu creation
- Upselling techniques
- Team collaboration
- Time Management
- Point of sale systems
- Customer service expertise
- Wine and liquor expertise
- Handling difficult customers
- Team player attitude
References
- Tiko Pratt, (242) 813-4931
- Mr. Dante Saunders, (242) 357-7909, Warwick Hotel
- Mr. Angelo Sturrup, (242) 431-5960, Palm Cay/ Warwick Hotel
- Mr. Gaylord Knowles, (242) 468-5877, Ichiban Sushi
- Ms. Sherrelle Duncombe, (242) 477-2073, BillFish Grill
- Ms. Elizabeth Seymour, (242) 425-7092, Atlantis
Timeline
Bartender / Cabana Server
SLS/ Bahamar
01.2018 - 01.2025
Lead Hostess/ Server
Warwick Hotel
01.2017 - 01.2018
Assistant Restaurant Manager
Atlantis
01.2016 - 01.2017
Club House Manager, Administrator, Resident Mixologist and Beverage Manager
Palm Cay Beach Club
01.2014 - 01.2016
Head Bartender / Server
Bill Fish Grill
01.2014 - 01.2015
Head Bartender / Server
Ichiban Sushi
01.2007 - 01.2014
Bartender/ Server
The Corner Hotel
01.2002 - 01.2010
Executive Assistant Skills -
Alison Online
Effective Management - Labor Relations, Ethics and Conflict of Interest
Atlantis University
Certificate -
National Parenting Program
Sales Marketing and Royal Treatment Certificate Program -
Ministry Of Tourism
Computer Literacy -
The Learning Consultants
Paralegal Studies -
Stratford Career Institute
Diploma -
C.H. Reeves Secondary