Halicia Russell
Andros Town
Summary
I'm Friendly and reliable with a positive attitude and excellent customer service skills. I Understand the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction, along with all of my skills listed.
Overview
4
4
years of professional experience
Work History
Cashier
Island Game
02.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift totals.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
Sales Manager
Andros Island Resorts
01.2023 - 01.2024
- Developed and implemented sales strategies to enhance market presence and drive revenue growth.
- Trained and mentored sales team members, fostering a collaborative and high-performance environment.
- Managed client relationships to ensure satisfaction and retention through effective communication and support.
Supervisor
IMAX Theatre
03.2022 - 01.2023
- Supervised daily operations to ensure high-quality customer service and seamless theatre experiences.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented process improvements that enhanced efficiency and reduced wait times for patrons.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
Education
Honor Roll 2018-2021 -
North Andros High
San Andros, BahamasHigh School Diploma -
Central Andros
Andros Town, Bahamas01-2023
Skills
- Communication
- Frequent communication is needed to operate a establishment and because of my communication skills I have built strong relationships with staff and clients
- Staff management
- I organized schedules for my staff at my current job and motivate my sales team weekly
- Time management
- Im great at time management and have a very organized schedule with daily operations
- Goals and performance
- Set goals that are measurable and always try to find ways to improve
Timeline
Cashier
Island Game
02.2024 - Current
Sales Manager
Andros Island Resorts
01.2023 - 01.2024
Supervisor
IMAX Theatre
03.2022 - 01.2023
Honor Roll 2018-2021 -
North Andros High
High School Diploma -
Central Andros