TAJUAN HANNA
Saint Leo
Summary
Dynamic and supportive professional with a proven track record at Saint Leo University, excelling in roles that demand exceptional time management and emotional support skills. Adept at fostering a strong sense of community and ensuring safety, complemented by expertise in dental equipment sterilization and procedure preparation. Successfully enhanced resident satisfaction while improving efficiency in both dental and clinical practice settings.
Diligent assistant with a strong background in clinic operations and patient interaction. Skilled in managing appointment scheduling and patient records, optimizing workflow, and delivering excellent customer service.
Dependable Resident Assistant known for patience, maturity, and the ability to remain calm in challenging situations. Experienced in counseling and mediation, with outstanding communication and time management skills.
Experienced in patient care and dental procedure support, ensuring seamless clinic operations through effective sterilization and infection control practices. Dedicated to maintaining a safe and efficient environment for both patients and staff.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Saint Leo University
08.2023 - 05.2025
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Responded to room transfers, incident reports, and maintenance requests.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Enforced policies and safety standards through building and room rounds.
Clinic Office Assistant
Ministry of Health
06.2024 - 07.2024
- Contributed to increased patient satisfaction by promptly addressing concerns and providing compassionate support during their visit.
- Optimized clinic operations by maintaining accurate patient records and documentation.
- Provided backup support for other office staff during periods of high demand or absences, ensuring seamless continuation of daily operations.
- Enhanced patient experience by efficiently managing appointment scheduling and timely followups.
- Supported positive employee relations through clear communication channels between office personnel and medical professionals.
Dental Assistant
The Dental Care Center
05.2019 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Monitored patient comfort and safety during dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Sterilized rooms and prepped equipment and instruments for daily procedures.
Education
Bachelor of Science - Biomedical Sciences
Saint Leo University
Saint Leo 05-2025
Skills
- Time management
- Team player
- Supportive
- Documentation and reporting
- Active listening
- Emotional support
- Team building
- Room inspection
- Equipment sterilization
- Patient confidentiality maintenance
- Organizing and categorizing
Timeline
Clinic Office Assistant
Ministry of Health
06.2024 - 07.2024
Resident Assistant
Saint Leo University
08.2023 - 05.2025
Dental Assistant
The Dental Care Center
05.2019 - 06.2024
Bachelor of Science - Biomedical Sciences
Saint Leo University
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