Talia Davis
Marsh Harbour
Summary
I am passionate about exceeding customers expectations while performing in high-volume environments, showcasing my engaging personality and customer service expertise. Skilled in POS systems and complex problem-solving, I've significantly reduced wait times, ensuring seamless service. My ability to foster relationships and train peers highlights my service-oriented mindset and leadership capabilities. Organization and dependability makes me a successful candidate at managing multiple priorities with a positive attitude. Along with willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bartender/ Server
Snappas Bar & Grill
09.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for service by efficiently managing and prioritizing orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender/ Server
The Bluff House Resort
05.2022 - 09.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Sunset Raw Bar & Grille
10.2021 - 01.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Forest Heights Academy
Marsh Harbour, Abaco06.2019
Skills
- Engaging personality
- Customer service expertise
- Complex Problem-Solving
- Service-oriented mindset
Timeline
Bartender/ Server
The Bluff House Resort
05.2022 - 09.2022
Hostess
Sunset Raw Bar & Grille
10.2021 - 01.2022
Bartender/ Server
Snappas Bar & Grill
09.2014 - Current
High School Diploma -
Forest Heights Academy
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