Tangelique Scavella

Dedicated professional with demonstrated strengths in customer service, cash procedures, time management and trend tracking. Good at troubleshooting problems and building successful solutions to any situation placed before me. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Policy enforcement Inventory control Team building Department organization Strong communication Positive attitude Time management POS systems Drawer balancing Loss prevention Refunds and exchanges

• August 2014 - CurrentSupervisor
• Lowes Pharmacy, Nassau, Bahamas
• Led teams through onboarding process for swift integration into daily operations.
• Improved team performance by providing direction and hands-on support.
• Evaluated staff performance, communicating feedback and setting personal goals.
• Acted as reliable source of information for escalated queries.
• Focused employees on important tasks and prioritized work actions to accomplish daily goals.
• Monitored numerous employee activities and assigned tasks to cover demand.
• Attended and contributed to regular managerial meetings.
• Controlled staff schedules to meet fluctuating operational demand.
• Oversaw execution of opening and closing procedures to high standard.
• Optimized stock levels and coordinated resources to support employee needs.
• August 2013 - June 2014Head Cashier
• Johnson's Grocery Store, Nassau, Bahamas
• Worked with store managers to evaluate cashier staffing needs and identify coverage gaps.
• Operated POS systems to process payments, verify pricing and monitor stock levels.
• Delivered superior customer service and answered questions regarding product locations, pricing and promotions.
• Maintained appearance of checkout area, directing cashiers through restocking and shelf resets.
• Assisted customers or junior cashiers with returns and price overrides.
• Education