Tanisha Rahming-Fleurisma
Nassau, Bahamas
Summary
Dedicated and confidential Human Resources Manager with a drive for improving operations and solving problems. Highly proficient in forming lasting relationships with key decision makers and team members to achieve company goals.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Comfort Suites Paradise Island
06.2023 - Current
- Manage employee related issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintaine accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conduct thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintain payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamline HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborate with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitate onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Organize and lead staff orientation programs and training.
Assistant Human Resources Manager
Comfort Suites Paradise Island
10.2022 - 06.2023
- Contributed to diversity initiatives by assisting with recruitment efforts that targeted underrepresented groups within the workforce.
- Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
- Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
- Organized employee engagement events to foster team-building and strengthen relationships among staff members.
- Maintained up-to-date personnel records, safeguarding confidential information and ensuring compliance with employment laws.
- Managed employee related matters, facilitating open communication and fostering a positive work environment.
Human Resources Coordinator
Comfort Suites Paradise Island
05.2022 - 10.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Senior Customer Service Representative
Family Guardian Insurance Limited
06.2019 - 02.2022
- Supervised a small team of Customer Service Agents
- Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
- Established strong rapport with customers, fostering long-term relationships and repeat business.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
Education
Bachelor of Arts - Banking & Finance W/ Spanish
University of The Bahamas
University Drive, Nassau Bahamas06.2020
High School Diploma -
Central Eleuthera High School
Eleuthera, Bahamas06.2011
Skills
- Project Management
- HR policies and procedures
- Labor Relations
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Records Management
- Benefits & Compensation
- Recruitment and hiring
- Payroll Administration
- Onboarding and Orientation
Accomplishments
Implemented and Managed an HRIS System
Timeline
Human Resources Manager
Comfort Suites Paradise Island
06.2023 - Current
Assistant Human Resources Manager
Comfort Suites Paradise Island
10.2022 - 06.2023
Human Resources Coordinator
Comfort Suites Paradise Island
05.2022 - 10.2022
Senior Customer Service Representative
Family Guardian Insurance Limited
06.2019 - 02.2022
Bachelor of Arts - Banking & Finance W/ Spanish
University of The Bahamas
High School Diploma -
Central Eleuthera High School
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