Tanya Mackey
New Providence ,Nassau
Summary
Dynamic and results-oriented professional with a proven track record at Starbucks, adept at fostering customer satisfaction and enhancing team collaboration. Excels in safe driving practices and exceptional customer service, significantly contributing to a positive and efficient work environment. Demonstrates strong problem-solving abilities and organizational skills, ensuring operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Nassau,Bahamas
03.2018 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Food Store Manager
Self Employed
Nassau
11.2020 - Current
- Navigated various routes with accuracy, using GPS and local knowledge to avoid traffic congestion.
- Developed strong relationships with clients through consistent punctuality and professional demeanor.
- Fostered a welcoming atmosphere within the taxi cab through engaging conversation while respecting boundaries of passenger privacy.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
Cab Driver
Self Employed
Nassau, Bahamas
11.2023 - Current
- Navigated various routes with accuracy, using GPS and local knowledge to avoid traffic congestion.
- Developed strong relationships with clients through consistent punctuality and professional demeanor.
- Fostered a welcoming atmosphere within the taxi cab through engaging conversation while respecting boundaries of passenger privacy.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
Education
Graduate Certificate - Phlebotomy
The Phlebotomy Mastery Institute
Nassau, Bahamas 03.2025
High School Diploma -
Pace Christian Academy
Nassau,Bahamas 06.2017
Skills
- Safe driving practices
- Punctuality
- Excellent navigation
- Defensive driving
- Problem-solving
- Safety awareness
- Accurate money handling
- Teamwork
- Teamwork and collaboration
- Customer service
- Outgoing and friendly
- Time management
- Problem-solving abilities
- Multitasking
- Customer satisfaction
- Organizational skills
- Active listening
- Team building
Accomplishments
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Brought about Result through Action.
Certification
- Taxi and Limousine License - City or County Taxi & Limousine Commission.
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT). (Continuing)
Languages
French creole
Beginner (A1)
English
Beginner (A1)
Timeline
Cab Driver
Self Employed
11.2023 - Current
Food Store Manager
Self Employed
11.2020 - Current
Barista
Starbucks
03.2018 - 03.2023
Graduate Certificate - Phlebotomy
The Phlebotomy Mastery Institute
High School Diploma -
Pace Christian Academy