Taylor Roberts
Nassau,Bahamas
Summary
Experienced office management professional at Infinite Tech Solutions, excelling in project coordination and communication. Proficient in inventory management and bookkeeping, driving operational improvements. Noted for meticulous detail orientation and ability to thrive in fast-paced settings while upholding confidentiality. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.
Overview
13
13
years of professional experience
Work History
Office Assistant
Aqua Shores
Nassau, Bahamas
12.2022 - 01.2026
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Handled incoming calls and directed them to appropriate personnel promptly.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff by copying, scanning, filing paperwork, and ordering supplies to ensure smooth operations.
- Organized and maintained filing systems for easy document retrieval.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports, and scanned documents to streamline organizational workflow.
- Maintained office equipment, ensuring proper functionality and scheduling repairs.
- Managed office supplies inventory and coordinated reordering processes.
- Managed inventory of office supplies and placed orders when needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Delivered messages and ran errands.
- Communicated with customers, employees, and vendors to resolve inquiries and address complaints effectively.
- Maintained confidentiality of sensitive information and documents.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Managed accounts receivable processes to ensure timely payments.
- Trained staff members to perform work activities and use computer applications.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Create Invoices
Operation Manager Assistant
CBS
Nassau , Bahamas
02.2022 - 12.2022
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Produced thorough, accurate and timely reports of where the products for project activities were and when they are scheduled to arrive.
- Assisted in project management by tracking deadlines and deliverables.
- Monitored vendor relationships - ensuring timely delivery of goods ordered from abroad
- Answered emails in regards to cabinets etc so that the customer could be updated
- Maintained confidentiality of sensitive information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Assisted with banking such as writing/counting bank deposits
- Made up floats for cashiers
Office Manager
Infinite Tech Solutions
08.2017 - 01.2022
- Managed office services by organizing operations and procedures, controlling correspondences, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
- Organize office operations and procedures
- Manage cash flow, create deposit slips, make bank runs handling cash debits and credits
- Coordinated scheduling of appointments, managed email correspondence, and handled phone inquiries.
- Dispatch jobs to proper crew members, assist with queries for the correct sector
Animal Trainer
Dolphin Encounters
01.2017 - 07.2017
- Conduct training programs in order to develop and maintain desired animal behaviors for competition, entertainment, obedience, security, riding and related areas.
- Evaluate animals in order to determine their temperaments, abilities, and aptitude for training
- Monitor and analyze daily logs of each guest and their encounter within the daily activities
Sales Representative
Modernistic
06.2016 - 01.2017
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Sales Assistant
T Shirts Unlimited
06.2013 - 06.2016
- Provided personalized assistance to guests with their shopping needs in a retail environment.
- Manage face to face interaction with tourists by closing the sale
- Stored, retrieved, and managed inventory
Education
High School Diploma -
QUEENS COLLEGE
01.2016
Skills
- Technical analysis and design
- Office management
- Document organization
- Office supply management
- Data entry accuracy
- Bookkeeping support
- Customer service
- Project coordination
- Task prioritization
- Time management
- Effective communication
- Confidential information handling
- Verbal communication
- Resourceful
- Administrative support
- Call handling
- Inventory management
- Spreadsheet management
- Customer structure implementation
- Attention to detail
- Problem-solving expertise
- QuickBooks proficiency
- Microsoft Excel skills
- Microsoft Word proficiency
- Microsoft Outlook knowledge
Timeline
Office Assistant
Aqua Shores
12.2022 - 01.2026
Operation Manager Assistant
CBS
02.2022 - 12.2022
Office Manager
Infinite Tech Solutions
08.2017 - 01.2022
Animal Trainer
Dolphin Encounters
01.2017 - 07.2017
Sales Representative
Modernistic
06.2016 - 01.2017
Sales Assistant
T Shirts Unlimited
06.2013 - 06.2016
High School Diploma -
QUEENS COLLEGE