Custodial Hostess
Disney Castaway Cay
10.2025 - 02.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted with special events, coordinating guest experiences seamlessly.
- Communicated effectively with kitchen and service staff to enhance service flow.
- Handled guest inquiries and concerns, resolving issues promptly to ensure satisfaction.
- Maintained cleanliness and organization of front-of-house areas for optimal presentation.
- Developed rapport with repeat guests, fostering loyalty and enhancing overall experience.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.