Telley Johnson
Freeport
Summary
Versatile Certified Nail Technician with a proven track record and adept in enhancing customer satisfaction in every area through exceptional service and expertise. Skilled in numerous of areas though out the years and cultivating loyal clientele, I excel in high-pressure environments, demonstrating outstanding multitasking abilities and a commitment to excellence.
Overview
21
21
years of professional experience
Work History
Certified Nail Technician
Self Employed
GrandBahama
07.2011 - Current
- Ensured compliance with sanitation protocols, maintaining a safe and hygienic environment for all clients.
- Improved customer satisfaction by providing exceptional nail care services and maintaining a clean, organized work station.
- Promoted salon services through engaging social media content, attracting new clientele.
- Enhanced salon reputation by consistently delivering high-quality manicures and pedicures within time constraints.
Cashier
Island Luck
Freeport, GrandBahama
01.2015 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Bar Manager
Nassau Sports Bar & Lounge
Freeport, Bahamas
05.2011 - 12.2011
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
Cashier
Sound Waves DVD & Electronics
Freeport, GrandBahama
01.2005 - 03.2005
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress
Oh Andros
Nassau Bahamas
07.2004 - 11.2004
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Certificate - Nail Technology
BTVI
Freeport2011
Certificate -
Speed Efficiency Typing School
Freeport, GrandBahama 2006
Graduate Certificate - Patient Care Technician (PCT)
Early Access Training College
Nassau Bahamas 06.2003
High School Diploma - Business
C.I Gibson Senior High School
Nassau Bahamas06.2002
Skills
- Multitasking
- Motivated attitude
- Advanced communication skills
- Client consultation
- Team leadership
Timeline
Cashier
Island Luck
01.2015 - 05.2017
Certified Nail Technician
Self Employed
07.2011 - Current
Assistant Bar Manager
Nassau Sports Bar & Lounge
05.2011 - 12.2011
Cashier
Sound Waves DVD & Electronics
01.2005 - 03.2005
Waitress
Oh Andros
07.2004 - 11.2004
Certificate - Nail Technology
BTVI
Certificate -
Speed Efficiency Typing School
Graduate Certificate - Patient Care Technician (PCT)
Early Access Training College
High School Diploma - Business
C.I Gibson Senior High School