Terranique Dean
Fire Road
Summary
Dynamic professional with a proven track record at Foresight Security Company, excelling in time management and relationship building. Adept at maintaining accurate records and implementing quality control measures, ensuring efficient operations. Recognized for strong verbal communication skills and a proactive approach to problem-solving in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Assistant
Constituency Office
03.2025 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Dispatch Officer
Foresight Security Company
11.2019 - 04.2022
- Maintained accurate and up-to-date records of all dispatched units, ensuring smooth handovers between shifts.
- Monitored and tracked dispatch communication systems.
- Monitored flow of paperwork and directed information to appropriate departments.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
Dispatch Officer
ICS Security Company
09.2018 - 01.2019
- Implemented quality control measures to ensure the accuracy of information shared between dispatchers and field officers.
- Managed a high volume of incoming calls from both emergency responders and the public, prioritizing requests based on urgency and available resources.
- Established a system to monitor and track officer locations, ensuring efficient deployment during high-priority incidents.
- Developed strong relationships with local law enforcement agencies, fostering seamless coordination during emergency situations.
- Maintained accurate and up-to-date records of all dispatched units, ensuring smooth handovers between shifts.
Education
In Process - Environmental Management
Bahamas Agriculture And Marine Science Institute
AndrosHigh School Diploma - Education
Huntley Christie High School
North Andros06.2017
Skills
- Time management
- Attention to detail
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- Fast learner
- Computer skills
- Workload management
Timeline
Assistant
Constituency Office
03.2025 - Current
Dispatch Officer
Foresight Security Company
11.2019 - 04.2022
Dispatch Officer
ICS Security Company
09.2018 - 01.2019
In Process - Environmental Management
Bahamas Agriculture And Marine Science Institute
High School Diploma - Education
Huntley Christie High School