Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tineke Bethel

Correctional Officer
Nassau,NP

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet leadership and team goals. Enthusiastic Sports Advocate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job requirements and training in Physical Training Instructor. Motivated to learn, grow and excel in this Ministry.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certificate

Work History

Meet Management Technician

Tek Team
Nassau, Bahamas
02.2018 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to coaches, athletes and media, handled challenging situations with ease.
  • Collaborated with team members to achieve target results.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Corrections Officer

The Bahamas Department of Correctional Services
Nassau, Bahamas
06.2014 - Current
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Authored incident reports for management on violations and discrepancies.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Oversaw and maintained custody of 40 plus inmates in Female Prison.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Arranged family visits appointments for prisoners.

Customer Service Associate

The Bahamas Telecommunications Company
Nassau, Bahamas
05.2007 - 09.2012
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained clean personal appearance and wore uniforms per company policy.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Boosted sales revenue by skillfully promoting diverse service options.

Education

High School Diploma -

C. R. Walker Senior High
Nassau, Bahamas
09.2000 - 06.2003

Physical Training Instructor Course

School of Physical Fitness (R.B.D.F)
HMBS Coral Harbor Base
02.2022 - 05.2022

Skills

Verbal and written communication

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Certification

First Aid, Bahamas Football Association Referee Certificate, World Archery Bahamas Basic Instructor, Plant Based Nutrition

Timeline

First Aid, Bahamas Football Association Referee Certificate, World Archery Bahamas Basic Instructor, Plant Based Nutrition

05-2022

Physical Training Instructor Course

School of Physical Fitness (R.B.D.F)
02.2022 - 05.2022

Meet Management Technician

Tek Team
02.2018 - Current

Corrections Officer

The Bahamas Department of Correctional Services
06.2014 - Current

Customer Service Associate

The Bahamas Telecommunications Company
05.2007 - 09.2012

High School Diploma -

C. R. Walker Senior High
09.2000 - 06.2003
Tineke BethelCorrectional Officer