Tiniel Barrett
Nassau
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at YAADSTYLE GAMING BAR. Expert in POS system operation and excelling in customer service, I successfully led teams to exceed performance goals. Skilled in inventory management and promoting events, my approach significantly improved efficiency and client engagement.
Overview
19
19
years of professional experience
Work History
Bartender Shift Manager
YAADSTLYE GAMING BAR
2021.01 - 2023.01
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Served high customer volumes during special events, nights, and weekends.
- Open and close establishments
Cashier Teller /salesperson
FLAMINGOS CHECK AND CASH LIQUORS
2019.01 - 2019.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Bartender/waitress
LALLOS BAR AND RESTAURANT
2014.01 - 2017.01
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
FLAVORS GENTLEMEN CLUB
2010.01 - 2014.01
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
ELKS LODGE
2004.01 - 2009.01
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with inventorying beverage stock and bar supplies.
Education
AMERICAN ACADEMY HIGH SCHOOL
MIAMI FL06.2000
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Ordering Supplies
- Scheduling Staff
- Promotions and Events
- Customer Service
- Cash Register Operation
- Inventory
- Ordering bar supplies
Timeline
Bartender Shift Manager
YAADSTLYE GAMING BAR
2021.01 - 2023.01
Cashier Teller /salesperson
FLAMINGOS CHECK AND CASH LIQUORS
2019.01 - 2019.01
Bartender/waitress
LALLOS BAR AND RESTAURANT
2014.01 - 2017.01
Bartender
FLAVORS GENTLEMEN CLUB
2010.01 - 2014.01
Bartender
ELKS LODGE
2004.01 - 2009.01
AMERICAN ACADEMY HIGH SCHOOL