Tonia Sturrup-Russell
New Providence ,Bahamas
Summary
Proven security professional with a strong track record at Atlantis, adept in emergency response and security protocols. Excelled in maintaining safety through vigilant surveillance and effective communication, a skill honed across diverse roles. Demonstrates exceptional teamwork and problem-solving abilities, ensuring a secure environment while enhancing customer satisfaction. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with (9) years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Guard II
Atlantis
07.2015 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Interacted assertively but non-confrontationally with personnel and general public.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Server
Johnny Rockets Restaurant
04.2012 - 07.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Person
Diamond International
01.2006 - 03.2012
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Stephen Dillet Primary
Wulff RoadHigh School Diploma -
Goverment High School
Yellow Elder, Bahamas Games Blvd06.2021
Skills
Verbal and written communication
Security camera monitoring
Patrolling
Workplace Safety
Security Protocols
Work ethic
Punctuality
Incident Reporting
Security procedures knowledge
Emergency Response
Physical Fitness
Reporting skills
First Aid Certified
Emergency awareness
Access Control
CPR Certified
Team Player
First Aid Training
Attentive and Observant
Certification
- [United States K-9 Academy & Police Dog Training Center] Training - [For successfully completing 80 hours of Explosive Detection.]
Cooking, Singing and Dancing
I am good at cooking Bahamian dishes my specialty is seafood dishes.
I love singing Gospel and R&B is my favorite.
My favorite Dance music is Junkanoo I am a proud member of the Way forward Valley Boys Junkanoo group
Timeline
Security Guard II
Atlantis
07.2015 - Current
Server
Johnny Rockets Restaurant
04.2012 - 07.2015
Sales Person
Diamond International
01.2006 - 03.2012
Stephen Dillet Primary
High School Diploma -
Goverment High School
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