Torvaina Grant
Grand Bahama,FP
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customers questions, and checking out customers.
Overview
2
2
years of professional experience
Work History
Guest Service Agent
Royal Caribbean Cruises
12.2022 - Current
- Answering questions regarding all products and activities.
- Customer service focus
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
Cashier/Coffee Barista
Zorbas Cafe & Pastries
12.2021 - 12.2022
- Operated cash register for cash,check,and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Suitland High School
District Heights, MD05.2020
Skills
- Guest communication
- Listening Skills
- Cash Handling
- Check-in and Check-out Procedures
- Customer Service
Timeline
Guest Service Agent
Royal Caribbean Cruises
12.2022 - Current
Cashier/Coffee Barista
Zorbas Cafe & Pastries
12.2021 - 12.2022
High School Diploma -
Suitland High School
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