Tracey Coleby-Boucher
Director Of Engineering
Nassau,NP
Summary
A Result oriented individual with over 30 years of experience in telecommunications, who is creative in identifying and designing effective solutions to meet the current needs and expectations of business. Possess the ability to observe trends to improve performance and increase customer experience while building and developing a strong team. Exploring innovative opportunities.
Innovative in developing and applying new technologies to deliver exceptional final products. Combines technical engineering capability with effective management techniques. Dedicated to driving rapid, advanced product development through meticulous oversight of junior staff and hands-on participation.
Overview
35
35
years of professional experience
4
4
year of post-secondary education
6
6
Certifications
Work History
Director of Engineering
CABLE BAHAMAS LTD., CBL
01.2019 - Current
- Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
- Lead team of 19 engineering professionals focused on Fiber Optic Networks, Wireless Network, Data Center, IP Networks and IPTV Solutions.
- Planned and directed projects focused on improving areas such as Wireless Operations, Fixed Network Design and Data Center.
- Oversaw assignment of engineering tasks by creating frameworks free of wasteful redundancy and unnecessary dependencies.
- Completed and submitted monthly and yearly network forecast reports to support executive decision making.
Chief Technoloy Officer
ALIV Ltd
01.2018 - 01.2019
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed and implemented long-term strategic technological blueprint.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
- Maintained thorough understanding of all key and current technologies, platforms and trends.
- Developed quarterly business plans to evaluate cost projections.
- Directed technological improvements, reducing waste and business bottlenecks.
ALIV Network Manager
ALIV Ltd
01.2017 - Current
- Led projects and analyzed data to identify opportunities for improvement.
- Designed, implemented, configured and integrated customer networks utilizing 3G, 4G LTE and IP technology.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified departmental needs and made suggestions regarding technical direction.
- Responded to events, including network outages and issues related to circuits, vendors and telecoms 24/7.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Senior Engineer
BAHAMAS TELECOMMUNICATION COMPANY LTD, BTC
01.1990 - 01.2017
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
- Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
- Prepared remedial action plans for problematic processes and assets.
- Drafted and captured technical schematics for use in project planning and execution.
- Diagnosed issues with wireless systems and quickly repaired flaws to maintain functionality.
- Collaborated with on-site directors, operations managers and supervisors on engineering projects.
Education
Executive Leadership - Organizational Leadership
Cornell University
05.2020 - 10.2020
Bachelors of Arts Degree - Information System Administration
Sojourner Douglass College
Associates Degree - Computer Programming Science
Success Training College
Advanced Technology Course, TCP/IP And DNS -
Learning Tree International
06.1998 - 12.1998
Skills
Network Management
undefinedCertification
2015 Cisco Certified Network Professional (CCNP)
Timeline
Executive Leadership - Organizational Leadership
Cornell University
05.2020 - 10.2020
Director of Engineering
CABLE BAHAMAS LTD., CBL
01.2019 - Current
Chief Technoloy Officer
ALIV Ltd
01.2018 - 01.2019
ALIV Network Manager
ALIV Ltd
01.2017 - Current
Advanced Technology Course, TCP/IP And DNS -
Learning Tree International
06.1998 - 12.1998
Senior Engineer
BAHAMAS TELECOMMUNICATION COMPANY LTD, BTC
01.1990 - 01.2017
Bachelors of Arts Degree - Information System Administration
Sojourner Douglass College
Associates Degree - Computer Programming Science
Success Training College
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