Travis Cove
Nassau
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Extremely exceptional at creating/keeping relationships with customers.
Overview
6
6
years of professional experience
Work History
Operations Manager
Stuart Cove's Dive Bahamas
04.2020 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project/trip completion through effective resource allocation and team management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Brand Manager - Ecommerce and Digital Marketing
Trans Island Bahamas
04.2018 - 08.2019
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
- Optimized social media presence to engage customers, resulting in higher online visibility and interaction rates.
Education
Bachelor of Arts - Sociology
Queen's University
Kingston, Ontario04.2018
Dive Instructor - Scuba Diving
PADI
Nassau, Bahamas08.2015
High School Diploma -
Lakefield College School
Peterborough, Ontario06.2014
Skills
- Customer Retention/Relations
- Production
- Process Improvement
- Problem Solving
Affiliations
- Weight Lifting
- Scuba Diving
- Videography/Photography
Languages
English
Full Professional
References
References available upon request.
Timeline
Operations Manager
Stuart Cove's Dive Bahamas
04.2020 - Current
Brand Manager - Ecommerce and Digital Marketing
Trans Island Bahamas
04.2018 - 08.2019
Bachelor of Arts - Sociology
Queen's University
Dive Instructor - Scuba Diving
PADI
High School Diploma -
Lakefield College School
Similar Profiles
Laura CarrizoLaura Carrizo
Social Media Manager at Stuart Cove’s Dive BahamasSocial Media Manager at Stuart Cove’s Dive Bahamas
Garneth A. CampbellGarneth A. Campbell
Dive Master at Stuart Cove'sDive Master at Stuart Cove's
Dealon RenardDealon Renard
Scuba Diver at Stuart Cove'sScuba Diver at Stuart Cove's
Alkeria RolleAlkeria Rolle
Resort Call Center Coordinator at The AtlantisResort Call Center Coordinator at The Atlantis
Merisha ButlerMerisha Butler
Apprentice at The Bahamas Development BankApprentice at The Bahamas Development Bank