Summary
Overview
Work History
Education
Skills
Timeline
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Tresa Hamilton

Freeport,FP

Summary

Dynamic professional with a proven track record at Freeport Post Office, excelling in regulatory compliance and stakeholder engagement. Adept at mentoring staff and enhancing team communication, I foster collaboration while minimizing risk exposure. Known for building strong relationships and achieving operational excellence in fast-paced environments.

Overview

38
38
years of professional experience

Work History

Officer

Freeport Post Office
09.2023 - Current
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Sales Associate

Bethels Air Conditioning Refrigeration
01.2020 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Receptionist

Urban Renewal 2.0
01.2012 - 09.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Assistant Manager

Aflair for Hair Beauty Salon
01.1997 - 01.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Assistant

Cheet Chee Beauty Salon
03.1991 - 04.1995
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Bus Girl

Pancake House Restaurant
01.1987 - 11.1990
  • Handled high-pressure situations calmly, maintaining professionalism in a fast-paced environment.
  • Contributed to team efficiency by assisting in food delivery during peak hours.
  • Demonstrated adaptability by supporting various roles including hosting, bussing tables, and food running during peak periods.
  • Assisted in maintaining a well-stocked service station, reducing downtime for servers.

Education

No Degree -

Hawksbill High School
Freeport, Bahamas

Skills

  • Regulatory compliance
  • Incident reporting
  • Stakeholder engagement
  • Risk assessment

Timeline

Officer

Freeport Post Office
09.2023 - Current

Sales Associate

Bethels Air Conditioning Refrigeration
01.2020 - 09.2023

Receptionist

Urban Renewal 2.0
01.2012 - 09.2017

Assistant Manager

Aflair for Hair Beauty Salon
01.1997 - 01.2004

Sales Assistant

Cheet Chee Beauty Salon
03.1991 - 04.1995

Bus Girl

Pancake House Restaurant
01.1987 - 11.1990

No Degree -

Hawksbill High School

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Tresa Hamilton