An aspiring college student who is eager to delve into the professional fields of Information Technology, Credit, Investment’s , Trading and Data Services through internships, further education and employment opportunities.
Overview
6
6
years of professional experience
Work History
Credit Assistant
Commonwealth bank
Nassau
02.2024 - Current
Collaborated with Sales teams to provide support during negotiations involving extended payment terms.
Participated in training sessions designed to educate staff on best practices related to Credit Administration.
Assisted in the collection of delinquent accounts by following up on past due balances via telephone or mail correspondence.
Researched potential customers to verify identity and obtain credit references.
Conducted detailed analysis of customers' financials prior to granting additional lines of credit.
FOREIGN CURRENCY SERVICE REPRESENTATIVE
Commonwealth Bank
Nassau, The Bahamas
01.2023 - 02.2024
Handles cash transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and the closing of accounts
Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
IT Specialist
Paradise Games
Nassau, The Bahamas
09.2019 - 12.2021
Installed and performed minor repairs to hardware, software or peripheral equipment.
Updated software versions with patches and new installations to close security loopholes and protect users.
Maintained audit trail and statistical records of problems and conditions reported by client.
Managed virtual machines used for testing purposes or hosting services and applications.
Developed documentation related to IT policies, processes, standards.
Education
Bachelors of Science - Information Technology
University of The Cumberlands
Nassau, The Bahamas
01-2027
HIGH SCHOOL DIPLOMA - 5 BGCSE's inclusive of Math and English
St. Johns College
Nassau, The Bahamas
01.2018
Skills
Microsoft Suite
Customer Service
HTML5
Teamwork and Collaboration
Cash and Transaction Handling
Data Entry
Basic Accounting
Inter-departmental collaboration
Service reporting
Database management
Database maintenance
Technical support
Customer relationship management
References
Michelle Fox, Commonwealth Bank, 242-327-8441, michelle.fox@combankltd.com
Alayah Rolle, Commonwealth Bank, 242-451-7586, alayah.rolle@combankltd.com
Timeline
Credit Assistant
Commonwealth bank
02.2024 - Current
FOREIGN CURRENCY SERVICE REPRESENTATIVE
Commonwealth Bank
01.2023 - 02.2024
IT Specialist
Paradise Games
09.2019 - 12.2021
Bachelors of Science - Information Technology
University of The Cumberlands
HIGH SCHOOL DIPLOMA - 5 BGCSE's inclusive of Math and English