Utopia Gardiner
Nassau,New Providence
Summary
Dynamic Sales Associate with proven expertise in customer service and sales, honed at Salty Waves and Shoe Depot. Excelled in building customer relationships and leveraging problem-solving skills to enhance shopping experiences. Adept at multitasking and teamwork, significantly contributing to store revenue and customer satisfaction without relying on numerical data.
Overview
6
6
years of professional experience
Work History
Sales Associate
Salty Waves
06.2023 - 02.2024
- Recommended complementary purchases to customers, increasing revenue.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Shoe Depot
09.2017 - 12.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prioritized helping customers over completing other routine tasks in store.
Cashier
Tasty Teas
07.2018 - 03.2019
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
Education
C.C. Sweeting Senior High
06.2017
T.A. Thompson Junior High
Farrington Road06.2014
Oakes Field Primary
Farrington Road06.2011
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Cash Register Operation
- Sales expertise
Timeline
Sales Associate
Salty Waves
06.2023 - 02.2024
Cashier
Tasty Teas
07.2018 - 03.2019
Sales Associate
Shoe Depot
09.2017 - 12.2020
C.C. Sweeting Senior High
T.A. Thompson Junior High
Oakes Field Primary
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