Vanity Culmer
Freeport, Grand Bahama
Summary
I am a passionate and hardworking young lady with strong organizational skills ready to take on any task that is given. I want to succeed in a stimulating and challenging environment while experiencing advancement opportunities so I can become an even stronger asset to your establishment.
Overview
10
10
years of professional experience
Work History
Waitress
Green Gamut Bistro
06.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Waitress
Lighthouse Pointe at Grand Lucayan
05.2021 - 05.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Royal Islander
02.2015 - 05.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Front Desk Agent
Royal Islander
02.2015 - 05.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High School Diploma -
St. George’s Senior High School
Sunset Hwy06.2015
Diploma -
Freeport Primary
Suncoral Road06.2009
Skills
- Attention to Detail
- Multitasking Abilities
- Problem-Solving
- Team Player
- Handling Complaints
- Transactions and Cash Handling
Soft Skills
- Dependable
- Trustworthy
- Energetic and Engaging
- Reliable
- Attention to detail
- Extremely Organized
Timeline
Waitress
Green Gamut Bistro
06.2022 - Current
Waitress
Lighthouse Pointe at Grand Lucayan
05.2021 - 05.2022
Waitress
Royal Islander
02.2015 - 05.2022
Front Desk Agent
Royal Islander
02.2015 - 05.2022
High School Diploma -
St. George’s Senior High School
Diploma -
Freeport Primary
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