Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Walline John-Erie

Summary

Dynamic Sales Manager with a proven track record at Erica's Boutique, excelling in relationship building and sales strategy development. Expert in enhancing customer engagement and driving revenue growth through effective team collaboration. I am recognized for exceptional problem resolution skills and fostering a customer-centric environment.

Overview

13
13
years of professional experience

Work History

Sales Manager

Erica's Boutique
02.2023 - Current
  • Assisted in developing sales strategies to enhance customer engagement and drive revenue growth.
  • Collaborated with team members to analyze market trends and identify potential sales opportunities.
  • Supported implementation of CRM systems to improve client relationship management and streamline processes.
  • Conducted product demonstrations to educate customers about features and benefits, increasing product awareness.
  • Gathered customer feedback to inform product development and improve service delivery standards.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Security Officer

Coco Cay
04.2020 - 01.2022
  • Monitored premises to deter theft and ensure safety of personnel and property.
  • Conducted regular inspections of facilities to identify security vulnerabilities and implement corrective measures.
  • Responded promptly to alarms and emergencies, coordinating with local law enforcement when necessary.
  • Assisted in developing safety protocols that enhanced operational efficiency and incident response time.

Beach Ambassador

Blue Lagoon Dolphin Encounters
03.2019 - 02.2020
  • Fostered relationships with tourist to promote brand awareness and engagement.
  • Collaborated with teams to develop and implement promotional strategies for events.
  • Greeted customers and clients to create welcoming atmosphere.

Security Officer

Smith's Security Company
03.2018 - 01.2019
  • Prepared detailed reports on incidents, daily activities, and safety compliance for management review.
  • Utilized surveillance technology to monitor activities, ensuring a secure environment for employees and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Cashier & Server

Wendys Restaurant
03.2012 - 08.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new staff on operational procedures and best practices.

Education

Beauty Trade: Acrylic Nails - Beauty

Bahamas Technical & Vocational
Nassau, Bahamas
08-2024

GED -

H. O Nash Junior High School
Nassau, Bahamas
06-2011

High School Diploma -

C.R Walker Senior High School
Nassau
06-2010

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Sales strategy
  • Customer relations
  • Customer service
  • Active listening
  • Problem resolution

Timeline

Sales Manager

Erica's Boutique
02.2023 - Current

Security Officer

Coco Cay
04.2020 - 01.2022

Beach Ambassador

Blue Lagoon Dolphin Encounters
03.2019 - 02.2020

Security Officer

Smith's Security Company
03.2018 - 01.2019

Cashier & Server

Wendys Restaurant
03.2012 - 08.2017

Beauty Trade: Acrylic Nails - Beauty

Bahamas Technical & Vocational

GED -

H. O Nash Junior High School

High School Diploma -

C.R Walker Senior High School
Walline John-Erie