Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

William Adderley

Nassau

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Ashley
01.2019 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Sub-Contractor

William
05.2023 - 10.2023
  • Enhanced project efficiency by managing and coordinating subcontractor activities on job sites.
  • Improved communication between general contractors and subcontractors, ensuring timely completion of projects.
  • Streamlined invoicing process for faster payment and better cash flow management.
  • Negotiated favorable contract terms with suppliers, reducing material costs without compromising quality.

Education

High School Diploma -

Scholars Prepatory
Nassau, Bahamas
01.2020

Skills

  • Account Updating
  • Complaint Resolution
  • Product Knowledge
  • Paperwork Processing
  • Consultative Sales
  • Money Handling Abilities
  • Problem Resolution
  • Stock Management
  • Critical Thinking
  • Customer Service
  • Customer Relations
  • Sales Closing

Accomplishments

Enthusiastic and tech-savvy individual with a lifelong passion for computers. Initiated computer building skills at the age of 12, successfully assembling a personal computer at 18 by sourcing individual components. Proficient in various aspects of computer technology.

In addition to technical expertise, demonstrated a keen interest in financial markets and investing from a young age. Began learning investment strategies at 19 and, at 21, continues to enhance knowledge and skills in the field. A small-time investor with a commitment to ongoing learning and improvement.

Dedicated to leveraging both technical proficiency and financial acumen to contribute effectively in professional environments.

Additional Information

Energetic and goal-driven young professional with an unwavering commitment to excellence. Possesses a passion for achieving greatness in every endeavor. Thrives in collaborative team environments and excels when working independently. Demonstrates exceptional work ethic and dedication to surpassing goals.A quick learner who grasps concepts efficiently, requiring only minimal exposure. Capable of mastering tasks after observing a demonstration on two occasions.Confident in being a valuable addition to any team, bringing a unique blend of determination, adaptability, and a relentless pursuit of success.

Timeline

Sub-Contractor

William
05.2023 - 10.2023

Customer Service Representative

Ashley
01.2019 - Current

High School Diploma -

Scholars Prepatory
William Adderley