Willienekqua Lightbourn
Nassau,Bahamas
Summary
Dynamic and results-oriented professional with experience at A.I.D as a Merchandiser/Cashier and McDonald's. Excelled in enhancing customer shopping experiences and maintaining high accuracy in financial transactions. Demonstrates exceptional problem-solving abilities and teamwork, alongside proficiency in POS systems and excellent communication skills. Proven track record of improving efficiency and exceeding quality expectations.
Overview
2
2
years of professional experience
Work History
Merchandiser/Cashier
A.I.D
05.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced shopping experience, provided product information and location assistance.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Crew Member
McDonalds
05.2023 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Diploma - Student
Doris Johnson Senior High School
Prince Charles 06.2023
Skills
- Reliable and punctual
- Friendly and outgoing
- Pricing and shelf labeling
- Active listener
- Space planning
- POS systems
- Problem-solving
- Attention to detail
- Clear communication
- Team collaboration
- Laptop and mobile device use
- Excellent communication
Timeline
Merchandiser/Cashier
A.I.D
05.2024 - Current
Crew Member
McDonalds
05.2023 - 09.2024
Diploma - Student
Doris Johnson Senior High School
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