Juliette Roberts
Andros,NA
Summary
With a robust background as a Senior Postal Officer at the Bahamas Government, I excel in verbal and written communication and am proficient in Microsoft Office. Renowned for transforming customer service standards and adeptly managing office administration, I have significantly enhanced operational efficiency and customer satisfaction. My expertise lies in seamlessly integrating interpersonal skills with technical proficiency to achieve organizational goals.
Overview
27
27
years of professional experience
Work History
Senior Postal Officer
Bahamas Government
Nassau, NP
07.1998 - Current
- Provided information on postal regulations and procedures to assist customers with inquiries.
- Maintained records of all postal transactions in accordance with regulations.
- Responded to customer complaints in a professional manner while resolving issues promptly.
- Provided customer service at the front counter of the post office.
- Performed cash handling duties related to money orders, stamps and other forms of payment accepted at the post office.
Education
BSc. Administration - Business Administration
Barry University Honors
Miami Shores, Florida12-2024
Associate of Applied Science - Office Administration
Bahamas Technical & Vocational Institute Honors
New Providence (Andros Campus)05-2022
Skills
- Verbal and Written Communication
- Proficient in Microsoft Office
- Interpersonal Communication
- File Management
- Human Resources Support
- Office Administration
- Excellent Customer Service
Affiliations
- District Council Member of Local Government
- Chairman of Andros Chamber of Commerce
- Vice President Northern Star Society
- Regatta and Independence Day Committee Member
- Creator of Andros Vibes (Community Announcements, Celebrations Shout Outs on Youtube)
- Toastmasters Club Chickcharney Member (Past President, VP Education, Secretary)
- Women's Ministry President, Events Coordinator (MCCA Methodist Church)
- Mastic Homecoming Committee Member
Accomplishments
- 2022 -Employee of the Year (Post Office Department)
- Class of 2022-President's List Award of Excellence (Bahamas Technical & Vocational Institute)
- Class of 2024- Delta Epsilon Society Honors (Barry University)
- 2013-Salute to Greatness Rising Star Award
Timeline
Senior Postal Officer
Bahamas Government
07.1998 - Current
BSc. Administration - Business Administration
Barry University Honors
Associate of Applied Science - Office Administration
Bahamas Technical & Vocational Institute Honors
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