Elizabeth Thelamour
Nassau, Bahamas,New Providence
Summary
Seeking a position relative to Compliance to increase skills and experience in the field. As a former Manager with supervision, training and recruitment experience, capability of maintaining client relations. Skilled in problem solving and decision making and analytical assessments, being versatile affords the ability to process and apply new skills quickly and efficiently.
Overview
17
17
years of professional experience
Work History
Compliance Analyst
Fidelity Bank Bahamas Limited
Nassau, NP
03.2021 - Current
- Reviewed audit and monitoring reports related to consumer and client activities.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Monitored data export from internal and external systems, identifying and reporting potential risks.
- Complete quarterly spot checks to enhance quality control and accuracy of Client's records.
- Updated Monthly spreadsheets with latest data to enhance strategic planning.
- Manage Bank's PEP and Caution List.
- Audit Work Visa report to ensure to client's with deposit balances above 50K meet exchange control requirements.
- Complete ISAR's when applicable.
- Used screening systems to screen client's against sanctions and adverse media.
Card Services Representative
Fidelity Bank (Bahamas) Limited
Nassau, NP
07.2019 - 02.2021
- Answer, field and route incoming calls. Performed at 96% monthly in calls stats
- Activate all lines of Credit Cards
- Process Merchant, Prepaid Loads and debit authorizations
- Add notes to client credit card accounts to confirm validity and mitigate Fraudulent activity
- Create credit card accounts and order renewal cards and PINS
- Remove warm holds and temporary blocks from Debit/Credit cards
- Request Travel Notices for Credit Cards and add travel notes to Debit card accounts
- Upload and Verify KYC documentation in client files (Sanctions and Regulatory)
- Assign ticket request to relevant personnel
Branch Manager
Omni Financial Group Limited
Nassau, Bahamas
09.2013 - 07.2018
- Oversaw staffing of new branch with 11 employees
- Originated, reviewed, processed and submitted loan applications
- Maintained friendly and professional customer interactions
- Motivated staff to accomplish planned outcomes
- Assessed employee performance and development
- Complied with regulatory requirements including Anti Money Laundering
- Managed Internal Floats and Treasury, prepared Bank Deposits
- Reconciled weekly and Monthly Reports
- Prepared Staff Schedules
- Oversaw opening and stabilization of two Branches
- Opened and Secured Premises
- Liaised with international Partners for resolution of Client Queries
- Trained and assisted with screening of New Hires
- Performed Spot checks at various locations to ensure compliance and due diligence
- Enforced KYC requirements for Central Bank and auditing purposes
- Reviewed, released and declined transactions suspected in Breach of Compliance Regulations
- Prepared and reported Compliance breaches to MLRO
Insurance Advisor
BAF Financial
Nassau, Bahamas
01.2012 - 04.2013
- Performed initial client assessment and analysis to begin application process
- Copied, scanned supporting documentation
- Responded to customer requests and schedule appointments via telephone
- Market Insurance Related Products
- Assist Clients with Claims and collected monthly Premiums
- Won several consistency incentives maintained consistency of 90%
- Licensed to market ordinary Life and General Insurance products
Supervisor
Omni Money Transfers and Payments
Nassau, Bahamas
05.2006 - 09.2011
- Managed Daily Branch Operation.
- Reconcile Daily Transaction Reports for 8 locations.
- Complete Central Bank Reporting 8 locations.
- Staff Scheduling.
Education
International Diploma in GRC
Bahamas Institute of Financial Services (BIFS)
Shirley And Elizabeth Avenue08.2022
CAPM - Project Management (Entry Level)
Queens College - Center For Further Education
Village Road2022
International Diploma in AML - International Diploma in AML
Bahamas Institute of Financial Services
Shirley And Elizabeth Avenue10.2019
Certificate in Human Resources - Human Resource Management
Institute Of Business And Commerce
Prince Charles Drive05.2015
Affiliations
- Toastmasters - VPPR - Circle of Excellence 2021-20222
- Toastmasters - VPPR - Fidelity Toastmasters of Distinction - 2020-2021
Skills
- Analytical
- Strong team-builder
- Cash handling expertise
- Resourceful nature
- Team player
- Conflict Resolution
- Team leadership
- Data entry
- Report writing
- Skilled in Microsoft Office
- Strong verbal communication
- Process implementation
- Self-motivated
Certification
- CAMS Certified Anti Moneylaundering Specialist
Timeline
Compliance Analyst
Fidelity Bank Bahamas Limited
03.2021 - Current
Card Services Representative
Fidelity Bank (Bahamas) Limited
07.2019 - 02.2021
Branch Manager
Omni Financial Group Limited
09.2013 - 07.2018
Insurance Advisor
BAF Financial
01.2012 - 04.2013
Supervisor
Omni Money Transfers and Payments
05.2006 - 09.2011
International Diploma in GRC
Bahamas Institute of Financial Services (BIFS)
CAPM - Project Management (Entry Level)
Queens College - Center For Further Education
International Diploma in AML - International Diploma in AML
Bahamas Institute of Financial Services
Certificate in Human Resources - Human Resource Management
Institute Of Business And Commerce
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